How many times have you wondered what happened to this alliance? why did this client go down? Is it prudent to keep quiet and talk more in this negotiation?
Was it convenient for my subordinate to manage the meeting? I don't like him; will it be better not to intervene? In short, doubts are analyzed individually in a company as within a work team.
Today you need to solve problems and generate creative and innovative ideas to help a company grow. And these interaction skills with others are called "soft", technique and technology ("hard skills") are no longer enough, but those skills of people that allow them to adapt to change, resolve conflicts, leadership, empathy, emotional intelligence, assertive communication and having and being an inclusive and integrating person.
For the director of Human Resources of a State entity in Colombia, María Fernanda Jiménez Espinosa, soft skills play a very important role in work activities since "they reflect the behavior of each person in situations of high pressure, situations of conflict and adaptability to a certain organizational culture is required. People bring with their natural abilities and others develop according to the context”. Additionally, she assures that the “what, understood as the technical part, is important, but the how of soft skills is more relevant”. Faced with the filters in her selection processes, she points out that "we start from the understanding that the technology is covered with short-term training, but developing soft skills is a long-term action."
But then, various analyses: how to prepare to strengthen soft skills at work? In an employment test, a person checks the knowledge of a tool or a process, but how do you show that you have a soft skill required for that vacancy? What technique is correct to evaluate the way of "being" and "acting" of an applicant?
What are soft skills?
According to the dictionary of the Royal Spanish Academy, ability is the “capacity and disposition for something. Grace and skill in executing something that serves as an ornament to the person. For some researchers such as Carlos Ortega Santos, they define them "as a set of skills that allow one to perform better in work and personal relationships."
According to the National Soft Skills Association, soft skills are “a complex set of personal qualities that help make an individual a positive and contributing member of any organization. Soft skills include personal qualities such as a positive attitude, communication, planning and organization, critical thinking, and teamwork, among others. So, can soft skills be perfected through practice, taking courses, and/or with the awareness that we can be better people?
However, the issue is of the utmost importance, since, with the challenge of balancing the use of technology with the benefits of human beings, international organizations promulgate economic and social policies so that youth can get decent jobs, at the same time meet employers' expectations. And others make efforts so that educational policies improve the skills of young people, allowing them to better adapt to change, and securely obtain work.
And it is these organizations that each year analyze, by technological advances and company adaptations, which soft skills people should strengthen for new work challenges.
Adaptation to change, emotional intelligence, conflict resolution, Integration and inclusion, empathy and kindness, and leadership With these skills, can we make an interactive table and define it according to an author? If it can, I do it.
According to LinkedIn, hard skills are often very specific to a person's role at your company while soft skills are necessary to succeed in any role you play.
And you, what soft skills do you find in your coworkers? What skill will you improve to meet your company goals this year?
And when thinking about people, what do companies gain?
- • Greater productivity on the part of the employees and, consequently, the company.
- • Greater job performance. All the employees pull to the same side.
- • Efficiency, since we work collaboratively.
- • Better leadership.
- • High commitment. When employees receive socioeconomic benefits such as training for themselves or their families, their job satisfaction increases.